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What are the network requirements to connect remotely to my sequencer via Connection Manager?
How do I export a run report for a sequencing run?
How do I enable live GPU basecalling on MinION Mk1B?
How do I change the Q-score filter when running stand-alone Guppy?
What does the “error while loading shared libraries: libcuda.so.1: cannot open shared object file” message mean when running the…
How can I obtain the MAC address of my Mk1C device?
How much SSD space will my run take up?
How I can determine the number of reads that are being rejected due to adaptive sampling?
Where is the sequencing_summary.txt file located?
How to use a sample sheet (.csv file) to fill out sample names in MinKNOW
What's the minimum fragment length that can be used with WIMP?
At what point of the sequencing should we use the Desktop Agent for EPI2ME?
Can data from Oxford Nanopore's sequencing devices be analysed and visualized in real-time?
How many flow cells can I basecall in real time on the PromethION?
How do I open the Agent 3.0 when using Ubuntu?
How do I upgrade the software on GridION?
Why is the Experiment and Samples upload method showing no folders in EPI2ME?
How do I change the directory for the reads folder?
How do I export logs from the Mk1C?
Is there a way to view my Mk1C sequencing run on a bigger screen?
Why do I get a "file operation is still pending" message asking me to restart when I try to install MinKNOW?
What should I do if translocation speed goes up?
Does Metrichor utilise customer uploads for its own purposes?
How can I obtain a Registration Code?
Why do I get a “CUDA_ERROR_OUT_OF_MEMORY” error when running Guppy with GPU?
What is the cost of the software?
Can I run multiple MinIONs in parallel?
My flow cells are loaded into the PromethION, but I cannot select them in the GUI. They have stayed greyed out?
Why do my reads end up in the “fast5_skip”, “queued_reads” or “tmp” folder?
How do I analyse transcriptomic data?
What is assembly polishing (consensus improvement)?
What is genomic sequence assembly?
What is the expected coverage for the region of interest from Cas9 target sequencing and how can it be assessed?
What tools are available for assessing the performance of the Cas9 targeted sequencing experiment?
Can I detect modified bases?
Can I detect SNP/indels (insertions and deletions)?
Can I detect structural variation (SV)?
Should I filter my reads before analysis?
Should I QC my data and what tools to use?
What is read alignment?
Why are so many of my reads "unclassified" by WIMP?
Do you have any recommendations for how to move data off the PromethION 24/48 in real time during a sequencing run?
How many more bases on target can I get when using adaptive sampling?
If I also want to align to my genome of interest when adaptive sampling is on, do I have to specify alignment as well?
What can I do with adaptive sampling (formerly referred to as "read until")?
What can I try if I am not getting my entire region of interest enriched when using adaptive sampling?
What factors affect whether I will see an improvement with adaptive sampling?
What should I do if I want to enrich for only a single genome by using adaptive sampling?
How can I view and interact with fast5 files?
What is a consensus sequence?
How can I demultiplex barcoded samples?
Recover raw reads for Linux, Mac, and Mk1C
Recover raw reads for Windows
What is a fast5 file?
What is basecalling?
Where can I find out more about quality scores?
Can I get my sequencing data in FASTQ format?
What data are in the pings sent to Oxford Nanopore?
What folder are my reads in?
How do I check if my pod5 file was generated using the 4 kHz or 5 kHz sampling rate?
What version of MinKNOW was my pod5 file generated with?
My experiment randomly stopped acquiring data during the run
Does the EPI2ME Agent 3.0 have Proxy Support?
What is EPI2ME?
Are EPI2ME servers regularly scanned for vulnerabilities and weaknesses?
Is the data safe on EPI2ME?
What happens to the data on EPI2ME after the analysis is complete?
How can I submit a bug report in EPI2ME Agent?
My Fasta Reference Upload has not been completed in EPI2ME Desktop Agent. What should I do?
How do I check the version of EPI2ME Agent I am using?
How do I download the EPI2ME Agent?
What are queued tasks in EPI2ME Agent 3.0?
How do I update the EPI2ME Agent?
How do I create and remove a profile from the EPI2ME Agent 3.0?
Where can I find my EPI2ME Agent logs?
Why is the report in the EPI2ME Agent 3.0 different from the one on the Portal?
Where are the EPI2ME servers that actually perform the analysis located?
My reads aren't uploading to EPI2ME, what can I do?
How do I install MinKNOW™?
How to uninstall MinION Software for Mk1b and P2 solo
Can I use a GPU with MinKNOW to basecall in real time?
Where can I find MinKNOW and other software downloads?
Is it possible to run MinKNOW local basecaller on existing data sets?
How do I set up MinKNOW™ using a proxy?
How do I check what version of MinKNOW™ I have?
What does MinKNOW™ do?
Which file formats does MinKNOW expect in order to run adaptive sampling?
Can I remove the flow cell when MinKNOW™ is on the "finishing" step?
Can I call short reads with stand-alone Guppy?
Why do I get slightly different results from Guppy when I run on different platforms or with different GPUs?
How do I install Stand-alone Guppy?
How do I use Guppy to demultiplex my barcoded reads?
Which GPUs are compatible with Guppy?
Custom Barcodes being rejected by Guppy barcoder due to File Encoding type. How do I resolve this?
Should I store POD5 files?