The logs produced by MinKNOW can be found in the following default locations:

Windows: C:\Data\logs\

Mac: /var/log/MinKNOW/

Ubuntu: /var/log/minknow/

Please zip the whole folder when submitting logs for review including the mk_manager and basecall_manager logs.

Note: On Windows, if you have set MinKNOW to output to a non-default location, the logs will be in the 'logs' subdirectory in your output folder